At divafajas.com, your satisfaction is our priority. We offer size exchanges for all Colombian shapewear purchased from our online store within 2 business days of delivery, provided the items are in perfect condition, unworn, with original tags and packaging. Shipping costs for size exchanges are the customer’s responsibility, except in cases where we made an error in your order (wrong color or size), in which case we will cover the return and reshipping costs. All exchanges are subject to availability and must be requested by contacting us at info@divafajas.com or (707) 720 7847, providing your order number, product details, and reason for the exchange.
All confirmed orders placed on business days are processed and shipped the next business day via USPS Priority Mail, with an estimated delivery time of 2 to 4 business days. We currently ship only within the United States and do not offer international shipping. Once your order has been shipped, you will receive a confirmation email with a USPS tracking link. Please ensure your shipping address is correct before confirming your purchase, as we cannot make changes afterward. For any questions regarding exchanges, returns, or shipping, our customer service team is here to assist you.
